ORDER POLICY

A minimum order required as 10pcs/prs per design for handmade and 25pcs/prs per design for casting

HOW TO ORDER

All orders must be written.
The most efficient ordering system is email to: order@anna-silver.com
or use our order form

Please make sure that your order is clearly explained design codes, stone choices, ring size, quantities, etc. All orders are immediately confirm upon receipt

PAYMENT METHOD

We only accept payment by TT (Telegraphic Transfer) to our Bank.
We request an advance payment of 50 % of the total estimated amount of the invoice prior to beginning production of the order, with the balance being transferred at the time goods are ready to ship.

The payment should be made to :

BANK MANDIRI (US$)
Name : Ana Triwiyastuti
Acc. No. : 145-00-0464504-6
Swift Code : BEIIIDJA

Please send your transfer slip to us by email in order that we can locate your transfer.

SHIPPING INFORMATION

Shipment could be arranged through DHL, FEDEX, EMS, UPS, TNT. as requested. The delivery time takes 4 - 5 working days to your destination.